Patna:
In a major achievement under Operation Muskaan, the Patna Police has successfully recovered 75 lost and stolen mobile phones from the western division of the city and handed them back to their rightful owners. The total estimated value of the recovered devices is around ₹15 lakh.
The operation was carried out under the guidance of the Senior Superintendent of Police (SSP), Patna, and led by the City Superintendent of Police (CSP), Western Patna. The initiative, aptly named Operation Muskaan (Smile), aims not just at retrieving stolen or lost valuables but also at bringing back smiles to the faces of those who had lost hope of ever seeing their belongings again.
The Significance of Operation Muskaan
In today’s digital age, a mobile phone is far more than just a communication device. It holds personal memories, educational resources, banking applications, job-related information, and serves as an essential tool in daily life. Losing a mobile phone often means losing access to important data and services, which can cause significant distress to individuals.
Understanding this, Patna Police launched Operation Muskaan with a clear objective—to track and return missing mobile phones to their owners through advanced technical research and investigation.
How the Phones Were Traced
The western division police, in coordination with their technical team, adopted a systematic approach to recover the missing devices. Using IMEI number tracking, SIM card activity analysis, and cyber surveillance, police officials were able to locate the mobile phones.
Cases of lost or missing phones were first registered through general diary entries (sanha) at local police stations. These entries provided the basis for investigation. With technical inputs, the police gradually traced the phones and ensured their recovery.
Subdivision-Wise Recovery of Mobile Phones
The police provided a breakdown of the mobile phones recovered from different subdivisions under western Patna:
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Danapur-1: 20 mobiles
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Danapur-2: 03 mobiles
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Phulwarisharif-1: 00 mobiles
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Phulwarisharif-2: 44 mobiles
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Paliganj-1: 11 mobiles
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Paliganj-2: 00 mobiles
Total Recovered: 75 mobiles worth approximately ₹15,00,000.
Smiles Returned to Owners
The most heartwarming aspect of the operation came when the recovered phones were handed over to their rightful owners. Many of them expressed joy and gratitude, admitting they never thought they would get their devices back.
For some, the phone was directly linked to their work and livelihood; for others, it carried personal photographs, memories, and crucial information. As owners received their phones, their relief and happiness symbolized the real success of Operation Muskaan.
One recipient described the moment as “unbelievable,” while another called it “a gift of trust restored by the police.”
Police Administration’s Efforts
Speaking on the achievement, the Senior Superintendent of Police (SSP), Patna emphasized that the police force is committed not only to controlling crime but also to ensuring citizens regain what they lose. He said such efforts enhance public trust in law enforcement and encourage people to come forward and report theft or loss without hesitation.
The CSP, Western Patna, who spearheaded the campaign, stated that Operation Muskaan would continue with even greater efficiency in the future. The goal is to expand the initiative across more police stations so that more people can benefit from this program.
Social and Psychological Impact
The recovery of a lost phone goes beyond material value. It restores a sense of security, relief, and psychological peace for the person who had lost it. For many, a phone represents personal identity, access to essential services, and even professional stability.
By successfully returning these phones, the Patna Police not only resolved practical problems but also reaffirmed their bond of trust with the community. This initiative highlights the sensitive side of policing, where officers are not only enforcers of law but also guardians of public welfare.
The recovery of 75 mobile phones under Operation Muskaan is a shining example of effective policing, use of technology, and public service. With assets worth ₹15 lakh returned to their rightful owners, the campaign has truly lived up to its name by bringing smiles back to people’s faces.
More importantly, it reinforces the message that the police force is not just about law enforcement but also about restoring hope and trust within society.
As Patna Police continues this initiative, citizens can look forward to a stronger bond of accountability, service, and faith in their protectors.
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